Existing Clients: (610) 433-1000
Sales Inquiries: (610) 609-7820
Microsoft 365
Microsoft 365 tools and support that help your team work smarter, safer, and more efficiently.
Getting the Most Out of Microsoft 365
Most businesses are paying for Microsoft 365 without getting anywhere close to the full value of what it offers. The tools are powerful, but only when they are properly configured, secured, and integrated into the way your team actually works day to day.
ET&T helps Lehigh Valley businesses get everything they signed up for out of Microsoft 365, from setup and migration to ongoing management and security, backed by the same local team that supports the rest of your technology environment.
What Our Microsoft 365 Services Do For You
How We Help Your Business Get More From Your Investment In Microsoft 365
Microsoft 365 is one of the most capable platforms available to small and mid-sized businesses, but most organizations only scratch the surface of what it can do. ET&T configures, secures, and manages your Microsoft 365 environment so your team gets the full benefit of the platform without the frustration of figuring it out on their own.
Deployment and Migration
We manage the full transition to Microsoft 365, including data migration, account setup, and configuration, ensuring your team is up and running without losing access to any critical files or communication history.
Security and Compliance
Your Microsoft 365 environment is configured with the security controls, access policies, and compliance settings your business needs to protect sensitive data and satisfy the regulatory requirements of your industry.
User Management
We handle the complete lifecycle of every user account, from onboarding new employees to offboarding departing ones, ensuring access is granted and revoked cleanly every time without gaps or loose ends.
Ongoing Support
Your local ET&T team is available whenever questions or issues arise, providing responsive and knowledgeable support so your team never loses productivity sitting around and waiting for answers that don't come.
Your Microsoft 365 Setup Is Working Against You...
Most businesses purchase Microsoft 365, hand out licenses, and assume the rest takes care of itself. It doesn't. Misconfigured settings, ungoverned access, and underused tools quietly drain productivity and leave security gaps that are invisible until something goes wrong. The longer your Microsoft 365 environment runs without proper configuration and oversight, the more it costs you in wasted licenses, security exposure, and a team that is working around the platform instead of with it. Getting it right is not complicated, but it does require someone who knows what they are doing.
Why Choose Us?
ET&T manages Microsoft 365 as part of a complete technology environment, not as a standalone product with no connection to the rest of your infrastructure. When your email, file storage, user accounts, and security settings are all managed by the same local team that handles your network and devices, everything just works.
We are also a Microsoft partner, which means our team has the training, certifications, and direct vendor relationships to support your environment at a level that a generalist or break-fix provider simply cannot match. You get expertise backed by accountability, from people who already know your business.
Your Microsoft 365 Setup Is Working Against You...
Most businesses purchase Microsoft 365, hand out licenses, and assume the rest takes care of itself. It doesn't. Misconfigured settings, ungoverned access, and underused tools quietly drain productivity and leave security gaps that are invisible until something goes wrong. The longer your Microsoft 365 environment runs without proper configuration and oversight, the more it costs you in wasted licenses, security exposure, and a team that is working around the platform instead of with it. Getting it right is not complicated, but it does require someone who knows what they are doing.
Why Choose Us?
ET&T manages Microsoft 365 as part of a complete technology environment, not as a standalone product with no connection to the rest of your infrastructure. When your email, file storage, user accounts, and security settings are all managed by the same local team that handles your network and devices, everything just works.
We are also a Microsoft partner, which means our team has the training, certifications, and direct vendor relationships to support your environment at a level that a generalist or break-fix provider simply cannot match. You get expertise backed by accountability, from people who already know your business.
Why Businesses Rely On Us
ET&T has been serving businesses across the Lehigh Valley and Eastern Pennsylvania for nearly six decades. We combine local presence, deep technical expertise, and a genuine commitment to the businesses we serve to deliver technology support that feels nothing like the industry standard.
Six Decades of Experience
ET&T has been installing and supporting business communication systems since 1968, giving our technicians a depth of knowledge that newer providers simply cannot replicate.
One Vendor for Everything
We handle your phones alongside your IT, cabling, and security cameras, so you have one accountable local team managing your entire technology environment.
Local Technicians
Every installation, every service call, and every support interaction is handled by our local team. You know who is coming, you know who to call, and you never get passed around.
Relationships Built to Last
More than 200 of our clients have been with us for ten years or more. That kind of retention doesn't happen by accident. It happens because we treat every client like a long-term partner.
Why Businesses Rely On Us
ET&T has been serving businesses across the Lehigh Valley and Eastern Pennsylvania for nearly six decades. We combine local presence, deep technical expertise, and a genuine commitment to the businesses we serve to deliver technology support that feels nothing like the industry standard.
ET&T has been installing and supporting business communication systems since 1968, giving our technicians a depth of knowledge that newer providers simply cannot replicate or rush their way into building.
We handle your phones alongside your IT, cabling, and security cameras, so you have one accountable local team managing your entire technology environment without the frustration of coordinating multiple vendors.
Every installation, every service call, and every support interaction is handled by our local team. You know who is coming, you know who to call, and you never get passed around to someone who doesn't know your setup.
More than 200 of our clients have been with us for ten years or more. That kind of retention doesn't happen by accident. It happens because we show up, follow through, and treat every client like a long-term partner.
FAQs About Our Microsoft 365 Services
What is the difference between Microsoft 365 Business Basic, Standard, and Premium plans?
The three plans differ primarily in the applications included and the level of security features available. Basic covers web-based apps and core services, Standard adds desktop applications and advanced communication tools, and Premium includes enterprise-grade security, device management, and compliance features designed for businesses with higher risk profiles.
How does Microsoft 365 handle data backup and what are the limitations businesses should know?
Microsoft 365 includes basic redundancy but does not provide full backup protection for your data. Deleted files and emails are only recoverable within limited retention windows, and accidental deletions or ransomware events can result in permanent data loss without a third-party backup solution in place.
What security features in Microsoft 365 should every business have enabled by default?
Multi-factor authentication, conditional access policies, and Microsoft Defender for Business are among the most critical security features that many businesses leave disabled or misconfigured. These controls significantly reduce the risk of unauthorized access, phishing attacks, and account compromise.
How does Microsoft 365 licensing work and what happens when employees join or leave?
Licenses are assigned per user and billed on a monthly or annual basis depending on your agreement. When employees leave, their licenses must be properly reassigned or deactivated to avoid paying for unused accounts and to ensure departing staff no longer have access to company data.
Let's Simplify Your IT, For Good
ET&T has been the technology partner Lehigh Valley businesses have relied on for nearly 60 years. With one call, you get responsive support, predictable service, and a local team that treats your business like it matters because to us, it does.
You should not have to juggle vendors or question whether your technology is working the way it should. Call (610) 609-7820 or fill out the form below to schedule a conversation with our team.
Headquarters
2360 Avenue A Bethlehem, PA 18017
