A Family-Owned And Run IT Partner That Puts Your Business First
With A Guaranteed 15-Minute Response Time and Decades of Experience, We're Here to Keep Your Business Running Smoothly.
93%
Customer Satisfaction Score
150+
Customers who have worked with us for 10+ years
216
Years of Combined Team Experience
Stop Wasting Time, Money, and Sanity on Poor IT Service
Poorly managed IT is more than just a hassle—it’s a risk to your entire Lehigh Valley business. When your IT provider isn’t reliable, you could face:
Costly Downtime and Lost Productivity: Every minute of downtime means lost revenue and frustrated staff. Frequent interruptions disrupt your business's flow, leaving you scrambling to catch up and disappointing your clients in the process.
Cybersecurity Threats That Put Your Data at Risk: With cyber-attacks on the rise, failing to protect your business can lead to devastating data breaches. Without robust security measures, your sensitive business and client information is vulnerable, putting your reputation—and your bottom line—at risk.
Frustrating Service Delays When You Need Support: When an IT issue arises, you need swift, dependable, local support to get things back on track within minutes. An unresponsive provider leaves you feeling powerless and wastes valuable time while issues remain unresolved.
Lack of Transparency Over Your Technology Investment: Unclear billing and sporadic service reporting make it difficult to see the value of what you're paying for. When you don't know where your money is going, you're left questioning your IT provider's reliability and commitment to your business success.
Outdated Technology: Expensive and antiquated phone systems can prevent you from making and receiving the calls that keep your business alive, putting strain on your employees and your resources.
Why ET&T Is The IT and Business Phone Partner You Can Rely On For Efficiency With Your Technology
Rapid Response: We guarantee a 15-minute response time, so you're never left waiting during critical moments.
Proactive Support: Our experienced team works in the background to prevent issues before they arise, minimizing interruptions to your business.
Full Transparency: As a 3rd generation family business based in the Lehigh Valley, we're committed to our clients and our community with no plans to sell out to national chains or greedy investors. With our detailed service reports and clear communication, you'll always know where your investment goes.
Customized Solutions: We assess and tailor technology solutions to fit your unique needs and goals, reducing the noise and frustration of IT services that don't fit with the needs of your business.
Strategic IT and Phone Planning: We help future-proof your business by proactively identifying improvements and budgeting for upgrades.
ET&T's Partners
Getting Reliable IT Support Is as Easy as 1, 2, 3
Step One
Schedule an Appointment
Step Two
Receive a Custom IT Plan
Our experts perform an in-depth, on-site assessment of your current technology setup. Based on this assessment, we create a customized, jargon-free solution designed to protect your business, enhance productivity, and fit seamlessly into your operations.
Step Three
Experience Peace of Mind
Trusted IT Support from a Family Who Understands Business
For over 50 years, our Lehigh Valley family has dedicated itself to supporting businesses like yours with proactive service and reliable solutions that prevent downtime and offer solutions that ensure reliability and efficiency across telecommunication and IT systems. Run by co-presidents Michael and Fusun Bubernack, along with their daughters Merjan and Sirma, our company delivers the dependable service and expertise we've always wanted from our own business partners. We've seen the risks that come from unresponsive, impersonal IT support, and we're here to be the family business that makes a difference—keeping your technology secure, your team productive, and your investment transparent.
Join Our Community of Satisfied Customers
With hundreds of loyal clients partnered with us for over a decade, we've had the privilege of providing reliable, responsive technology support to businesses, from staples in our community to pillars of the Pennsylvania government.
Hear What Our Customers Have to Say
Efficient, Innovative, and Valuable Technological Assets
"Working with ET&T has been a rewarding experience, and I have full confidence in their ability to deliver outstanding results. The solutions provided by ET&T have significantly enhanced our ability to streamline processes and accomplish tasks efficiently. Whether it's through their innovative software or hardware offerings, ET&T has empowered our team to work smarter, not harder."
－Pamela Heard
Township Secretary/Treasurer,
wrighttownship.org
Quick, Thorough, and Courteous IT Professionals
"Working with Hugh is an excellent experience. When he set up my new work PC, he was quick, thorough, and courteous. He made sure to retrieve and reinstall all the programs I typically use and made sure I was comfortable with everything before he left. He even reorganized the cords under my desk for efficiency! Over the years I've worked with many IT professionals and Hugh is by far the best."
－ Beth Burns
Marketing Manager,
SuburbanTransit.org
Exceeding Expectations With Amazing Service
"From start to finish, the response from ET&T is beyond what we had expected. We explored all options together to create a system that was perfect for our organization, as well as our budget. ET&T practically did everything for us and made the transition very easy and not stressful. And the training they provide is amazing. The entire team is patient, walks us through every process, and immediately answers all our questions. BEST...DECISION...EVER!"
－ Lisa Triolo
Office Manager,
BCTransport.org
Partner With The Efficient Technology And Business Phone Support Your Business Needs
At ET&T, we know that you want to be a respected business leader focused on growth, not on dealing with frustrating IT and business phone issues. To achieve that, you need dependable technology that works when you need it. The problem is unreliable service providers who you don't know and don't know your business.
As a family business, we believe every dollar you spend on technology should contribute to your business success, and we understand how crucial it is to have an IT and Business Phone partner in the Lehigh Valley that values your time, investment, and trust.
