ET&T: Your Trusted Partner in Managed IT Support Since 1968 

Founded in 1968, ET&T has been a beacon of tradition and excellence in the communications and IT services industry. As a family-owned business, we extend our familial dedication to each customer, ensuring a high level of service and personal attention. Our offerings now span across VoIP phone systems, managed IT services, network infrastructure, structured cabling, and security cameras.

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Why Choose ET&T for Your Managed IT Needs in Lehigh Valley? 

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Local Expertise: With decades of experience under the leadership of Mike Bubernack and Fusun Bubernack, ET&T stands as a pillar of reliability and expertise in the Lehigh Valley and beyond.
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Direct Communications: Avoid the hassle of third-party services. With ET&T, expect direct contact and negotiations, ensuring savings and efficiency.
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Comprehensive IT Solutions: From the basics to advanced IT needs, we cover everything in-house, including ongoing support and proactive system monitoring.
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55
Years in Business

200+
Customers Who've Been With Us For 10 or More Years

4500+
Businesses Served

Our Services Include:

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Customized IT Management

Tailored solutions that align with your business goals.
Network Security

Proactive System Monitoring

Keeping an eye on your network to preemptively tackle potential issues.
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Security and Surveillance Implementations

Protect your assets with advanced security solutions.
Tablet Calling

Complete VoIP and Communication Services

Upgrade and maintain your communication systems with the latest technology.
Information Technology

Ongoing IT Consultation

Regular check-ins and updates to keep your systems running smoothly.

"Exceeding Expectations with Amazing Service"

From start to finish, the response from ET&T is beyond what we had expected. We explored all options together to create a system that was perfect for our organization, as well as our budget. ET&T practically did everything for us and made the transition very easy and not stressful. And the training they provide is amazing. The entire team is patient, walks us through every process, and immediately answers all our questions. BEST...DECISION...EVER!

Lisa Triolo

Office Manager - Bucks County Transport


"Impressive, Reliable, and a Trusted Partner"

We are extremely impressed with the quality of care that ET&T delivers. Since choosing them as our IT services vendor, reliability and responsiveness are no longer an issue. We really appreciate how quickly they react and readily resolve any issue that comes their way. ET&T's entire team has been attentive, friendly, and helpful since day one. They are very skilled and always do a terrific job in assisting our staff. Their patience, persistence, and consistency are refreshing, and we are grateful to have them as our trusted partner.

Kal Sostarecz

Assistant Township Manager – Upper Macungie Township

Navigating IT Challenges in Lehigh Valley

Businesses in Lehigh Valley encounter unique IT challenges— from integrating complex systems to managing cybersecurity threats. At ET&T, we understand these challenges.
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  • Evolving Technology Needs: Keeping up with technology trends can be daunting. We make it simpler.

  • Security Concerns: Protecting your data and systems against ever-increasing threats.

  • System Reliability and Downtime: Minimizing downtime and ensuring reliable system performance.

  • Cost Management: Balancing between upgrading IT infrastructure and managing costs.

Frequently Asked Questions (FAQs)

What makes ET&T unique in the Lehigh Valley? 
ET&T is the only family and women owned business in the Lehigh Valley that has been providing professional IT and telecommunication services for nearly 60 years. We combine familiar care with technical expertise to deliver unmatched service to our neighbors across Allentown, Bethlehem, and Easton.
What support can I expect from ET&T? 

With ET&T's 15-minute response guarantee, clients can expect speedy, reliable and accurate support from our team of professionals. Our Help Desk is available 24/7/365 via phone, email, or chat to answer ensuring rapid response times to any IT issues that arise.

How does ET&T ensure the security of our IT systems? 

We prioritize the security of your data through a multi-layered approach that includes advanced firewalls, encryption, multi-factor authentication, web and application filtering, regular security audits, and 24/7 monitoring. Our team of cybersecurity experts stays up-to-date with the latest threats and vulnerabilities, implementing proactive measures to protect your sensitive information. Additionally, we provide employee training to promote best practices and minimize human error.

Can ET&T help reduce our IT expenditures? 

ET&T can provide numerous benefits to small businesses, including cost savings, enhanced security, and access to advanced technology. By outsourcing IT management, our clients can avoid the expense of maintaining an in-house IT team. Additionally, our team can ensure that your business stays compliant with industry regulations and is protected against costly cyber threats. This allows you to focus on growth and innovation rather than IT concerns.

What services do ET&T provide? 

ET&T provides business IT support, network systems management, cybersecurity and network security compliance, backup and disaster recovery, on-premise, hosted or hybrid business telephones, structured cabling and security camera.

What industries do you specialize in?  

We have extensive experience across various industries including healthcare, finance, legal, education, manufacturing, and government contracts through COSTARS. Our industry-specific solutions are designed to meet the unique regulatory and operational needs of each sector, ensuring compliance and optimal performance.

What sets you apart from other MSPs?  

What sets us apart is our personal touch as long-standing members of our community. We take a proactive approach to IT management, preventing issues before they arise. Our team of certified experts brings a wealth of experience and knowledge to every client engagement, ensuring that our solutions align perfectly with your business goals. Our reputation as a top-ranked MSP is built on our track record of delivering reliable, innovative, and cost-effective IT solutions.

What is the onboarding process like?  

Our onboarding process is designed to be seamless and efficient. We begin with a thorough assessment of your current IT environment and business needs. Based on this assessment, we develop a customized IT strategy and implementation plan. Our team then works closely with you to deploy and configure the necessary solutions, ensuring minimal disruption to your daily operations. We also provide training and ongoing support to ensure a smooth transition.

What is the cost of managed IT services? 

The cost of managed IT services varies based on the size of your business, the complexity of your IT infrastructure, and the specific services you require. We offer flexible pricing plans tailored to your needs, ensuring you only pay for the services you use. For a detailed quote, please contact us for a consultation and assessment of your IT needs.