Thanks to Ashley Russo and the team at ASR Media Productions for the great video. Enjoy ….

Posted in Deploy, ET&T, Installation, Network, Solutions, Support, Telecommunication, vmware, VoIP

Cormark: Why Mitel’s move to acquire ShoreTel is a good sign



Mitel’s (TSX:MNW, Nasdaq:MITL) aggressive move to acquire a competitor is a signal that the integration of Aastra is going well.

it sent to ShoreTel’s board on October 2nd.This morning, Mitel announced it has made a proposal to the board of ShoreTel (Nasdaq:SHOR) to acquire all its outstanding shares for $8.10 per share in cash, or about $540-million. The offer is a 24% premium to ShoreTel’s closing stock price on Oct. 17th. The company was rebuffed in a letter

“The business communications market is rapidly consolidating and Mitel has clearly stated that we intend to be a consolidator in this market. We see a compelling opportunity to bring together two market innovators with strong and complementary market footprints, particularly in the United States, where ShoreTel does more than 90 per cent of its

business, in a way that delivers significant value and opportunities to the shareholders, customers and employees of both companies,” said CEO Rich McBee. “We are disappointed that the ShoreTel board has rejected our proposal and refused to engage with us. Mitel continues to believe that the proposal offers ShoreTel shareholders an attractive premium. We remain open to constructive and progressive discussions and for that reason I have advised the ShoreTel board that our proposal will remain open until 5 p.m. ET on Nov. 20, 2014.”

Tse says he sees Mitel’s move to acquire ShoreTel as a positive for two reasons. First, he thinks its signals that the massive integration of Aastra is going well. Second, he believes the company’s move to consolidate a mature market can create cost synergies. He thinks the ShoreTel pickup could add more than $0.20 to Mit

“In our travels, we’d note that the big concern of investors has been with the confidence in Mitel’s ability to surface $75MM in synergies,” says Tse. “No doubt, the move to acquire ShoreTel should signal the contrary. And with an eye for acquisitions, we see meaningful upside to this stock looking ahead.”el’s EPS in Fiscal 2015.

In a research update to clients this morning, Tse reiterated his “Top Pick” rating and $16.00 one-year target on Mitel.

Posted in Communications, ET&T, Mitel, Technology, Telecommunication, Telephone

Cetronia Ambulance moves to their new facility.

Cetronia Ribbon Cutting

CEO, Larry Wiersch at the ribbon cutting.


ET&T is proud to be Cetronia’s preferred vendor of choice.

Congratulations Larry Wiersch, great friend, great customer.




UC360 at Cetronia Ambulance

UC360 at Cetronia Ambulance


Cetronia Ambulance Telecommunications Room

Cetronia Ambulance Telecommunications Room

Posted in Communications, Community, ET&T, Hardware, Installation, Mitel, Relocation, System, Technology, Telecommunication, Telephone



Heroes for the American Red Cross



The Heroes Campaign is conducted by companies, groups, individuals, and schools to raise money for local Red Cross services during March ( National Red Cross Month).

ET&T will be hosting a “Heroes for the American Red Cross” event on April 2, 2014, at P.J. Whelihan’s, 4595 Broadway, Allentown, PA. Please click on the flyer below to download and print. Please present this flyer to your server. 15% of all the evenings proceeds will go to the Greater Lehigh Valley Chapter of The American Red Cross.  There will also be a raffle being held at this event with a chance to win 4 tickets for Zip Lining at Camelback Mountain Resort!  HOPE TO SEE YOU AT THE EVENT!

red cross flyer


  • $3 provides 1 comfort kit containing hygiene items for a disaster client.
  • $5 provides 1 blanket for a client.
  • $10 provides 1 hot meal to a disaster client.
  • $20 covers the cost of 1 Red Cross clean-up kit for a family.
  • $35 helps a caregiver learn the skills and confidence to care for the elderly and young children when a medical emergency occurs.
  • $50 provides food and shelter to a client for 1 day.
  • $75 provides caregiver training to one family, helping them care for a service member who comes home wounded or has sustained long-term injuries.
  • $80 will connect 1 family to a military spouse or loved one serving overseas so they may return home due to family emergency.
  • $100 helps the Red Cross reconnect missing or lost loved ones with anxious families separated by war or conflict.


Posted in American Red Cross, Communications, Community, Contest, ET&T, Outreach



the section 179 tax deduction


What is the Section 179 Deduction?

Most people think the Section 179 deduction is some mysterious or complicated tax code. It really isn’t, as you will see below.

Essentially, Section 179 of the IRS tax code allows businesses to deduct the full purchase price of qualifying equipment and/or software purchased or financed during the tax year. That means that if you buy (or lease) a piece of qualifying equipment, you can deduct the FULL PURCHASE PRICE from your gross income. It’s an incentive created by the U.S. government to encourage businesses to buy equipment and invest in themselves.


In 2013, Fusun buys a $4,000 photocopy machine for her business. Under the regular depreciation rules (using the straight-line depreciation method), Fusun would have to deduct a portion of the cost each year over its five-year useful life.

By deducting the copier under Section 179 instead, Fusun can deduct the entire $4,000 expense from her income taxes in 2013. So she gets a $4,000 deduction in 2013 under Section 179, instead of the $400 deduction she gets using depreciation.

For more information, please visit:

Posted in Assistance, Communications, Community, ET&T, Management, Newsletter, Outreach, Tax Deductions, Telephone, Uncategorized


High-profile husband-wife team launches brokerage

LVB Feinberg

After working for years to build business in Lehigh County, a local economic development professional is launching – with her husband – a new business of her own.

Feinberg Real Estate Advisors LLC in South Whitehall Township will offer commercial and industrial brokerage services, in addition to development consulting, investment sales, government relations, real estate law closings and title insurance. The firm is headed by Cindy McDonnell Feinberg and Gregg Feinberg.

“For a client who is looking for the full package, we think my development, legal experience, our qualifications for brokers, offers a set of skills you don’t get from a typical brokerage firm,” Gregg Feinberg said.

Their goal is to offer clients “from contract to closing” services.

Feinberg, an attorney, said he has performed real estate law for years and serves as general counsel for firms that include Computer Aid Inc., IntegraOne and Boyle Construction. He formed Feinberg & Associates, now Feinberg Law Office, and since 1997 has worked as a commercial and industrial real estate developer and is a principal in Ridgeview Limited Partners and multiple real estate partnerships. He said he developed more than 3.5 million square feet of commercial and industrial space.

As an example, Bethlehem Mayor John Callahan hired Feinberg to be a project manager and principal consultant to handle construction financing and approvals for the $22 million development of public spaces at SteelStacks in Bethlehem, including Levitt Pavilion and Bethlehem Landing Visitors Center on the former Bethlehem Steel site.

Feinberg coordinated, supervised and managed the architects, engineers, multiple construction managers and stakeholders in this urban revitalization project. He also is immediate past chairman of the Greater Lehigh Valley Chamber of Commerce.

“We’ve worked with all types of companies,” McDonnell-Feinberg said. “We have a lot of experience with government relations. A lot of the new businesses we have want to be a part of a community. We’re very fortunate in the Lehigh Valley that we do have a lot of interest in the Lehigh Valley.”

As the former director of Community and Economic Development for Lehigh County, she was directly responsible for the county’s community and economic development programs, regional partnerships, urban revitalization efforts, job creation, grants, affordable housing programs and quality of life programs, many of which help land new businesses such as Ocean Spray, Avantor Performance Materials and Hillwood Investment Properties.

She will continue to serve on the board of the Lehigh-Northampton Airport Authority until her term expires at the end of the year.

Prior to her county career, she was director of Markward Group, a commercial real estate brokerage firm. McDonnell-Feinberg is a Certified Commercial Investment Member, a designation with the Commercial Investment Real Estate Institute, an affiliate of the National Association of Realtors.

“It’s something that’s always been at the back of my mind,” she said of the new business.

The address is Feinberg Real Estate Advisors LLC, 1390 Ridgeview Drive, Suite 301, Allentown, its phone number is 610-709-6233, and its website is

Posted in Applications, Assistance, Communications, Community, Configuration, Dialtone, Digital, ET&T, Installation, Mitel, Optimize, Solutions, Support, System, Technical, Telecom, Telecommunication, Telephone

ET&T To Present The Latest in Business Technology

ET&T will be presenting the latest and greatest technology products that are available today to help business owners save time and money.  We are looking forward to seeing everyone there.

Business Expo Tuesday, October 8, 2013

Presenting Platinum Sponsor


Indian Valley Chamber Of Commerce
Celebrates it’s 17th Annual Business Expo


Cultivating Business: Cherishing our roots…Planting the seeds of the future.

The Business Expo is an ideal way to promote your business to other business people and the entire community. The past sixteen years have been a huge success and we anticipate this year to be the biggest yet. Don’t be left out – make sure to reserve your space early!

Indian Valley Country Club

Doors open:  1:00 – 6:00 p.m.
Business Card Exchange 5:00 – 6:00 p.m.

Please feel free to click on any of the links or images above for more information.





Posted in Applications, Assistance, Communications, Community, ET&T, IT, Management, Mitel, MSP, Network, NPower, Outsource, Solutions, Support, System, Technical, Technology, Telecom, Telecommunication, Telephone, Virtualization, Voice, Voicemail, VoIP


ET&T is proud to announce that our President, Fusun Bubernack, has been nominated for Lehigh Valley Business’ CFO of the Year Award of the Greater Lehigh Valley.  Fusun is being recognized for the critical role she plays in making ET&T successful and for contributing to the success of our region’s economic growth and stability.

Fusun will be recognized at the “CFO of the Year” awards breakfast ceremony on September 19th at DeSales University in Center Valley.



Click on the image above for more information on this event.



Posted in Assistance, Communications, Community, ET&T, Mitel, Outreach, Technology, Telecommunication, Telephone

ET&T – The Team behind Daku Auto Body Shop’s Website and Applications


daku logo

Daku’s Auto Body Shop is a valued, loyal customer of ET&T.  They were recently featured on WFMZ Channel 69 News for their innovative approach to customer service; affording their customers the luxury of watching their cars being repaired on Daku’s website.

Daku employees take pictures with their iPhones or iPads and upload them to the shop’s website so customers can log on and actually watch their cars being worked on.

ET&T is Daku’s outsourced IT department. We are the team behind the scenes of Daku’s state-of-the -art technology services. Their web is hosted and maintained by ET&T.

ET&T provides all of the benefits of an internal IT department for a fraction of the price of staffing one yourself. Let us take care of your IT needs so you can concentrate on your business.

Click on the play button to view the video featured on WFMZ below.

Posted in Applications, Computer, Configuration, Data, ET&T, Hardware, IT, Management, Outsource, Solutions, Technology, Telephone, Video

We Have A Winner!!!

Iron Pigs PitcherET&T ran a contest last month – LIKE US on Facebook for a chance to win two free Iron Pigs baseball game tickets.

Congratulations to Mark Yablonski! He LIKED US on Facebook and won the tickets to our Fifth Annual Picnic and Ball Game on the Party Porch at Coca Cola Park.

Thanks to all who participated. We appreciate your support.

Posted in Community, Contest, ET&T, Iron Pigs

Featured Customer


Vinart Dealerships are dedicated to providing a superior customer experience through their automotive sales, service and parts departments.  The family atmosphere and dedication to personal services has helped their company grow to five locations with over 250 employees servicing eastern Pennsylvania and western New Jersey’s automotive needs.

Vinart holds a Triple A rating with the Better Business Bureau and is a multi-year winner of’s Pennsylvania Dealer of the Year Award.  Vinart’s award winning team of customer service professionals is always dedicated to finding new ways to improve customer satisfaction.

In their latest venture, Vinart partnered with ET&T for a comprehensive upgrade of their communication platform.  Their new Mitel Communication Platforms deployed at Lehigh Valley Hyundai, Lehigh Valley Acura, Vinart Value Lot and the Vinart Collision Center were networked together to offer seamless integration, allowing Vinart to respond to customers’ needs with even greater precision.

“The Mitel communications platform has been instrumental in helping us improve customer communications by improving call flow, answer times and processing while helping us accurately identify appropriate staffing levels based on hourly and daily call volume,” said Andrew Wright, Vice President of Lehigh Valley Acura Honda Hyundai.

With the installation of Mitel’s Customer Service Manager Software, the Vinart family of dealerships receives reports of historical phone call data which is presented to key personnel via an email every day. There is also a monitor in the BDC that displays live call activity to insure they are responding to customers’ needs in a timely fashion. Alerts are sent to managers cell phones when key queue measurements are exceeded.

“ET&T was great to work with throughout the entire process.  Michael Yablonski did a great job throughout the entire sales process including post-sale follow up.  The entire technical support team has been very attentive,” said Andrew Wright.  “They obviously know the product well and they came through with excellent pricing and have always delivered quality service.  We liked doing business with them so much that we just purchased another system for a new location we are bringing on line in late July.”

Discover why successful organizations like Vinart count on ET&T for their communications and support needs. We’re ready to help your business with innovative, reliable voice communications that you and your clients can count on. Contact ET&T today at 800-733-8229 or

Posted in Applications, Assistance, Communications, Configuration, Deploy, Dialtone, ET&T, Installation, IP, Management, Messaging, Mitel, Optimize, Software, Solutions, Support, System, Technical, Technician, Telecom, Telecommunication, Telephone, Voice


womens summit-p17v9q7afo1bfs1fjneq7ved1h3nFUSUN WOMENS SUMMIT 1FUSUN WOMENS SUMMIT 2


 The 2013 Hasan Fehmi Erel S.T.E.M. Scholarship

The Women’s Business Council (WBC) of the Greater Lehigh Valley Chamber of Commerce provides a local forum for business women to discuss important issues and provides networking opportunities with the Chamber membership.

The Women’s Leadership Initiative (WLI) of the Greater Lehigh Valley United Way is a donor group that supports the community goals of the United Way by improving the lives of women and children through philanthropy, and volunteerism in the Lehigh Valley.

Elivonne Mendez

Elivonne Mendez

These two organizations come together in gratitude for Fusun Bubernack, a Philanthropist and Entrepreneurial woman, who has generously provided the funding for this scholarship in honor of her loving father, Hasan Fehmi Erel, and his commitment to the importance of quality education and the pursuit of excellence.

The Lehigh Valley Women’s Summit was a fabulous opportunity to spend the day with the Valley’s most influential women in business, philanthropy, government, education, healthcare and the arts.

The Frances Hesselbein Scholarship for the 2012-2013, was presented at The Summit along with additional scholarships from WLI, the Women’s Business Council and a STEM scholarship from Fusun Bubernack. The recipient of the STEM scholarship was Elivonne Mendez.


Posted in Assistance, Community, ET&T, Outreach, United Way








2013-06-25 07 19 52
2013-06-27 06 08 15rev1
The Mitel Business Partner Conference is Mitel’s annual invitation-only event dedicated to bringing together our partner community that is as passionate about unified communications and collaboration as we are. The conference provides exclusive access to Mitel’s industry vision and road map and has been designed to inspire, transform and grow your business with Mitel. – See more at:
Posted in ET&T, Hardware, Mitel, Telecom, Telecommunication, Telephone, Voicemail

ET&T Helps Sponsor Red Cross Event

Red Cross Caribbean Nights 2013


Red Cross Greater Lehigh Valley Chapter Cabaret & Cuisine 2013 Recap

A Successful Event Thanks to Sponsors, Donors and Patrons

[Bethlehem], May 1, 2013The Red Cross Greater Lehigh Valley Chapter would like to take this opportunity to thank all those involved in making the recent annual Cabaret & Cuisine fundraiser a huge success.  Just over $70,000 was raised to support the chapter’s lifesaving programs and services like disaster relief, health and human safety, blood services and service to the armed forces.  Peter M. Brown, Regional CEO said, “It was a wonderful evening and a great start in my new role with the Red Cross. Events like these are only possible with the efforts of dedicated volunteers and the generous financial support of our business sponsors, board and community members.”

The event was held on Friday, April 12, 2013 at the Musikfest Café at ArtsQuest Center in Bethlehem.

Star Sponsors:

  • Capital Blue
  • Cross Coca Cola
  • ET&T
  • Gross McGinley, LLP
  • Lesavoy Butz & Seitz
  • Mahoning Valley Nursing and Rehabilitation Center
  • Minuteman Press
  • Puritan Products
  • Reynolds & Reynolds
  • Yocco’s

About the American Red Cross: The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation’s blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit

Posted in Community, ET&T, Outreach

ET&T is giving away tickets!

Iron Pigs Pitcher
Iron Pigs Pitcher

Don’t miss out – Get your Iron Pigs Baseball Tickets!


Don’t miss out – LIKE US on Facebook for a chance to win two free Iron Pigs Baseball Tickets.

Join ET&T at Coca-Cola Park on Saturday, August 31, 2013 for our fifth annual Iron Pigs baseball game and picnic on the Party Porch.  LEHIGH VALLEY IRON PIGS vs SCRANTON/WILKES-BARRE RAIL RIDERS. First pitch 6:35 PM. Food buffet from 5:30 to 7:30 PM.

Deadline to enter is July 1, 2013.

Click HERE to enter today



Posted in Community, ET&T

Retirement at ET&T

Linda is retiring after 11 1/2 years

Thank you Linda!



ET&T would like to congratulate and send special wishes to Linda on her retirement. We wish her all the best. Linda’s last date will be April 26, 2013. After that, she will be enjoying her summer days at her cabin.



Posted in Assistance, Communications, ET&T, Telephone

We Chased! (for youth education and awareness)

ET&T and Cetronia


ET&T and Cetronia

ET&T and Cetronia Ambulance Corps

ET&T would like to thank our wonderful customer, Cetronia Ambulance Corps for giving us the opportunity to participate in The Great Ambulance Chase 5k race. This worthwhile cause raised money for youth education and awareness programs offered by Cetronia Ambulance Corps.

The race took place on Sunday, March 24, 2013 at Lehigh University’s Stabler Arena beginning at 8:00 am.Ì  ET&T was represented by its own iron runners; Mike Romanic and Mike Postorino.Ì  These two men were geared up and ready to go very early on that chilly Sunday morning.Ì  We thank them for their dedication and hard work.

ET&T's runners

Mike Romanic and Mike Postorino

Mike Romanic placed first in his age group and received a blue ribbon, which we asked him to wear to work for the next couple of weeks.

ET&T is very proud of our runners and delighted to be part of such a meaningful cause. Thanks again for this great opportunity.

Posted in Assistance, Communications, Community, ET&T, Newsletter, Outreach, Support, Telephone

We’re Chasing Ambulances

The Great Ambulance Chase 5K Race

The Great Ambulance Chase 5K Race

ET&T is participating in The Great Ambulance Chase 5k race hosted by Cetronia Ambulance.Ì  The proceeds from this race will benefit youth education and awareness programs offered by Cetronia Ambulance Corps.

The race takes place on Sunday, March 24, 2013 at Lehigh University’s Stabler Arena beginning at 8:00 am rain or shine.

We are signed up to participate as a team. Our two proud runners; Mike Romanic and Mike Postorino will represent ET&T.

Mike Romanic has been with ET&T since August 1998.Ì  He is our senior certified structured cabling installer, specializing in fiber optic, copper, voice and data cabling.Ì  He manages cabling jobs from start to finish and is very meticulous about his work.Ì  ET&T receives many compliments regarding Mike’s clean and neat installations. Ì Aside from running, Mike also enjoys playing guitar.

Mike Postorino is our chief technology officer who oversees our IT department and has been part of our team since May 2011. Mike brings over 20 years of diversified expertise in technology infrastructure, development, data architecture and telecommunications. He is noted for providing strategic direction to senior management to guide them with complex technology decisions. Ì Mike is an all-around sports fanatic.Ì  He is currently in a cast because he broke his thumb playing ice hockey.


Posted in Community, ET&T, IT, Newsletter, Solutions, Technical, Technician, Updates


ET&T for 45 years!
We are extremely proud to have served the Lehigh Valley for the last 45 years!
Thank you for including us in your publication! (We’re on page 9)
February 25, 2013
Lehigh Valley Business
Posted in Communications, Community, Computer, ET&T, Installation, IT, Management, Messaging, Mitel, Network, NPower, Outsource, Technology, Telecommunication, Telephone, Trunks

Featured Customer

Cat5e, Communication, Data, Digital, Email, IP, Migration, Mitel, Network, Relocation, Phone, System, Trchnology, Telecommunication, Upgrade, Voice, Voicemail


Since 1985, Valley National has remained true to its goal of
enabling people and organizations to meet their long-term financial
goals.Ì  Helping clients achieve their hopes, dreams and aspirations requires
a delicate balance between the science of financial planning and the art of
understanding the feelings and emotions of our clientsÌ’ goals and
objectives.Ì  We carry out our mission with the utmost care, offering clients a disciplined investment philosophy that has the objective of generating excellent investment results while minimizing volatility.

As a respected and trusted organization, our relationships with many clients and their families transcend generations.Ì  We pass the test of time by keeping the relationship with our clients personal and consistent.Ì  Our advisors are backed by many years of experience and a commitment to ongoing professional development. Combined with the leading financial planning tools and state-of-the-art technology, our strong reputation has led to accolades such as Lehigh Valley Magazine’s Best of The Valley for three years in a row, FA Magazine Top RIA and AdvisorOne Top Wealth Manager.

Valley National turned to ET&T to assist with their move to a new facility and for a comprehensive upgrade of their phone system in order to accomplish their objectives of being on the leading-edge of technology.

ET&T played a critical role in the transition to the new facility, starting with the migration of their Axxess phone system to the new
Mitel HX5000 Platform and replacing all digital phones with IP phones, adding a conference speaker phone and providing all new CAT6e cabling.

ET&T technicians installed and fully tested the new equipment at the new building, well in advance of the move in date. Ì This expedited transition was carefully managed by ET&T to ensure Valley National could continue to provide the highest quality support to its customers without any down time. All calls were re-directed to Valley National’s Phillipsburg, NJ Office while the staff was in the process of moving.

Training for the Valley National staff was conducted before and after the move to allow for a smooth transition and to help staff get the most out of the latest technology offered by the Mitel HX5000. ET&T was onsite during the first live day of business to make any requested changes and complete any follow up training as

“Features such as Dynamic Extension, Voicemail to Email and Meet Me conferencing, give our clients the impression we are reachable at all times,̨ said Rob Ziobro, IT Manager.

ET&T offers a full line of voice services, applications and support to Valley National.Ì  With a complete understanding of Valley National’s business trends, ET&T manages their Mitel HX5000 Communication Platform.

“ET&T has been a trusted partner with our business for years.Ì  With our latest project, ET&T Engineers and Technicians were involved every step of the way.Ì  The project was finished on time and within budget, and ET&T was a major reason for that,̨ said Rob Ziobro, IT Manager.Ì  “Months after implementation, they are still only a phone call away for questions or concerns.̨

Need help planning your relocation to ensure a smooth transition? Contact us today at 800-733-8229 or

ET&T is a sole source provider of telecommunication, technology , and value added products and services that help our customers to blend their voice and data network, affording them the competitive, cost effective edge.

Posted in Cat6e, Communications, Data, Digital, Email, IP, Migration, Mitel, Network, Newsletter, Relocation, System, Technology, Telecommunication, Telephone, Upgrade, Voicemail

IT is as simple as a phone call to ET&T

Antivirus, Applications, Attack, Call, Computer, Data, ET&T, Hardware, IT, Management, MIS, N-Power, Network, Optimize, PCs, Phone, Protection, Security, Updates, Virus, Watchdog, Worm

Optimize your IT with N-Power by IT
Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally, and securely. You depend on the utmost in network reliability and quality service-ET&T’s N-Power Managed IT program is the ideal solution for your company.

Complete IT management for a fixed monthly price.
It’s that simple.

ET&T provides all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. N-Power helps us reduce the business impact of IT failures by minimizing their occurrence and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection, applications and hardware.

Our comprehensive, professional approach means we are your IT department. When you outsource the management of your important IT resources to ET&T we view you as our partner.

Managed IT Advantages

Try N-Power free for two months and receive a 20% discount on a billable service call ET&T is your network watchdog allowing you to focus on your core business.

Reduce the business impact of IT failure.Ì 
Through regular preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.

Safe and protected computing environment
We ensure patches and antivirus updates for your PCs have been installed – reducing the likelihood of your network being compromised by a virus, worm or other attack.

Posted in Antivirus, Applications, Attack, Computer, Data, ET&T, Hardware, IT, Management, MIS, MSP, Network, Newsletter, NPower, Optimize, PCs, Protection, Security, Telephone, Updates, Virus, Watchdog, Worm

Customer Spotlight: Pennsylvania School of Business

Assistance, Communication, Configuration, ET&T, Installation, Messaging, Mitel, Solutions, Support, Switch, Technical, Technician, Telecommunications, Voice, VoIP

PA School of BusinessMoving into its new building in early October, Pennsylvania School of Business (PSB) is entering a new phase of service to its students. The upgraded, larger facility provides more classrooms, labs and faculty workspace. The location at Lehigh Street and Martin Luther King Boulevard in Allentown, means PSB is easily accessible by car, bus and foot from most areas of Allentown.

“We will be adding a library, bookstore, student lounge, and state-of-the-art medical lab,” says Michael O’Brien, President. “We’re incorporating all the right elements for an optimum learning environment.” The building will facilitate education and the core curriculum of PSB ensures that students are prepared for employment once they leave. PSB’s curriculum focuses on medical programs – specifically medical assisting, and billing and coding, IT, and business programs.

“Our business programs give students the skills they need to either get an entry-level job, or to become a small business owner,” says O’Brien, who adds that PSB includes a corporate arm offering programs for companies who no longer can accommodate in-house training programs. “We are geared to the business community and our goal is to get students working in today’s marketplace.” “In addition to traditional classroom training, our curriculum includes topics like time management, study techniques, and we provide students with the skills necessary to effectively conduct themselves in the workplace,” says O’Brien. PSB’s commitment to its students continues after they complete their program, as demonstrated by life-long career placement assistance for its graduates.

The Pennsylvania School of Business turned to ET&T for a telecommunications solution when their original telephone switch became antiquated and was close to being maxed out with telephones. ET&T recommended and installed a new Mitel 5000 with the capability to handle up to 64 telephones, as configured. This increase in the number of telephones, allowed the placement of a telephone at each instructors desk. This gave the instructor the ability to call for technical assistance, medical assistance, or administrative assistance.

Additionally, they now have the ability to assign dial in phone numbers to their staff, unified messaging and VoIP should they decide to deploy these features.

“ET&T has been our telephone service vendor for over 5 years. We have never been disappointed with their service,” said John DeLeo, Program Director. “The Mitel 5000 we acquired from ET&T was competitively priced and configured to our specifications. Our move to our new facility and the transfer of our old telephone switch went seamlessly. The pre-planning and pre-testing that ET&T provided made it happen. The installation of our Mitel 5000 was also a seamless exchange. None of the staff was aware that we had switched over thanks to our sales representative and ET&T’s technicians.”

Discover why successful organizations like Pennsylvania School of Business count on ET&T for their communications and support needs. We’re ready to help your business with innovative, reliable voice communications that you and your clients can depend on. Contact ET&T today at 800-733-8229 or

Posted in Assistance, Communications, Configuration, ET&T, Installation, Messaging, Mitel, Newsletter, Relocation, Solutions, Support, Switch, Technical, Technician, Telecommunication, Telephone, Voice, VoIP

ET&T is giving away tickets!

Iron Pigs Pitcher

Iron Pigs Pitcher

Don’t miss out – Get your Iron Pigs Baseball Tickets
1. Two tickets for Tuesday, May 22, 2012.Ì  Day game – First pitch 10:35 AM. Enjoy two complimentary tickets containing $5 in ballpark credit and a parking pass. Iron Pigs vs. Louisville Bats
2. Join our ET&T family at Coca-Cola Park in the Party Porch on Saturday, June 30, 2012 for a picnic and baseball game. Food buffet from 5:30 – 7:30 PM. Ball game starts at 6:35 PM – Iron Pigs vs. Pawtucket Red Sox. The winner will get to throw out a first pitch.

PleaseÌ  email Tracy to be entered to win. Deadline to enter the contest is May 15, 2012. Please specify which event you are interested in – May 22 or June 30:


Posted in Community, Iron Pigs, Newsletter, Outreach

Township makes close call on phone system

South Whitehall commissioners

South Whitehall commissioners

Original article posted at

South Whitehall Township commissioners had to make a close call Wednesday night between two companies competing to sell them a new phone system for the municipal building.

The hangup for the commissioners: the proposals put together by the two companies were less than $200 apart. Ecomm of Wayne, Chester County, said it could do the job for $135, 374. ET&T of Bethlehem’s bid was $135,567.

In the end, the commissioners, by a unanimous voice vote, went against the recommendation of the township administration and awarded the contract to ET&T.

Before the vote, Commissioners Thomas Johns and Glenn Block both said that given the closeness of the numbers, they preferred that the work to be done by a Lehigh Valley company.

However, Commissioners David Bond and Dale Daubert said they felt obligated to follow the recommendation of the administration and go with Ecomm’s lower bid.

Commissioners President Christina Morgan seemed unable to choose a side, saying she was “torn.”

Making the decision more difficult was the presence of Ecomm representative Mike Carty and ET&T’s president, Fusun Bubernack, and vice president, David Turek.

All three tried hard to sway the commissioners’ decision. Bubernack seemed to strike a chord by saying her 44-year-old company likely has provided employment to some in South Whitehall. “We are a Lehigh Valley business,” she said. “Let’s keep business in the Lehigh Valley.”

The logjam ended soon after solicitor Joseph Zator said the commissioners were not legally obligated to choose the low bidder, because both companies are on a list of state-approved contractors. He said the township was not even required to get more than one proposal, if they chose a company from that list.

Another deciding factor: Under questioning from Block, township purchasing agent Lenore Horros said the administration recommended the Ecomm proposal solely based on price.

South Whitehall officials said the purchase of a new phone system has been in works for almost three years. The commissioners had set aside $120,000 for the project in the budget, so last night, they were prepared to transfer the money needed to make up the difference.

It turned out they didn’t need quite as much as they thought. ET&T’s Bubernack announced before the vote that she would install a wireless option at Ecomm’s price, $7,270, rather than her company’s bid of $8,405.

“That’s a great start to this project!” said Morgan appreciatively.

And Daubert asked Bubernack: “How long are you going to stick around?”

Posted in Mitel, Newsletter, System, Telephone

Technology Summit & Fund Raiser a Success!

Communication, Community, ET&T, Mitel, Mobile, American Red Cross

seminar_newsletter.jpgOn October 18, 2011 ET&T successfully hosted its 3rd annual Technology Summit at our Headquarters in Bethlehem, PA. The highlight of the event was the stop made by the Mitel state of the art Mobile Communication center. Feedback from those that were able to attend felt the Mitel Freedom Tour was well worth their time in understanding the applications that are available.

On December 8th ET&T has also hosted a Customer Appreciation Fund Raiser event at the Melt. This year we have supported American Red Cross.

Thanks to your generous donations and ET&T’s match we were able to donate $500.00 to American Red Cross.

Thank you to our customers and guests who were able to attend and thank you for your continued business.

Posted in Communications, ET&T, Mitel, Mobile, Newsletter, Technology